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Wednesday, September 18, 2013

An Outlook Quirk

An Outlook Quirk - Stuck in a Server Closet
I discovered a slight bug recently when designing a new signature for our company that I would never had caught in a million years of troubleshooting and is testament to how hard it is to make a perfect application/design.

After setting up tables, images, fighting outlooks lack of support for certain layouts in versions previous to 2013 I thought I had done it all. I checked, printed, sent and printed some more and everything was in great shape. Then I roll out to my first beta group, and man did something so strange happen.

Our CEO has multiple monitors and as such small print can definitely be hard to see way out in the corners, so he has increased the OS rendering 125%. I've seen people do this before, but I have never seen it effect Outlook like it has now. He runs 2013, and every time he sends an email out with the new signature 2 of the 4 images increase in size by 25%. We have compared them to the others, and can not find anything different. It's amazing but so frustrating at the same time. I have yet to find a solution to this issue other than changing the screen back to 100%, but there has to be something that's different....right?

Well after a few hours of prodding I was able to figure it out. The issue seems to only happen when the image has Inline Word Wrapping turned on. Setting it to Top/Bottom seems to fix the image blowup for good.

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