I had a bit of trouble today trying to install Symantec Endpoint Protection 12.1.4xxx on a Windows 8.1 Pro 64-bit virtual machine. The installer would fail and give cryptic advice through the windows event viewer console which was almost worthless. I followed the random number given to me (1603) to a few articles on Symantec's website but all referenced an issue that was supposed to have been fixed in 12.1.3xxx.
Sad to say I must have found a loophole.
I did check into a few things but was not able to find a work around. (Disabled Windows Defender, looked for a bad KB update)
I opened a case with Symantec and will report back my findings.
EDIT 2/4/14:
We were able to resolve this after running the clean wipe utility from Symantec. After that the installation completed successfully!
Lessons from an IT Network Administrator to help simplify your life.
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