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Wednesday, June 19, 2013

USB 3.0 Device Not Recognized

USB 3.0 Device Not Recognized - Stuck in a Server Closet
Its been a while since my last update, and today is as good of a day as any to get back on the right track to documenting resolutions to issues I've encountered.

Today it was my USB 3.0 drive not being seen by my laptop. I could have sworn it worked before sending my laptop back to Dell (Model is a Latitude e6430s if that helps at all) but now however, the 3.0 Super-Speed port won't see anything but 2.0 Super-Slow devices.

The 3.0 drive works fine in the 2.0 ports, however in the good name of technology and speed, I want that sucker crankin' at its theoretical limits.

I started with driver update which did me no good, then dove into the BIOS to mess with some settings here and there. Among the changes I enabled the Power Share feature for the laptop (thus enabling the laptop to power USB devices while off), after saving my setting and powering up the laptop Viola! the hard drive is seen one again, and much quicker at transferring data.


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