Intel WiDi Stops Lync 2013 from Recognizing Audio Devices

We have used Lync 2013 for a while the company I work for and overall with little issues (amazingly). However the other day I attempted to join a conference call and utilize my built in webcam/mic but found that Lync couldn't see any audio device at all. This was strange considering it was showing up in the computer management console, and in recording devices. I could even use the microphone and record with windows built in recorder so that was odd too.

I attempted first a repair of Lync 2013, but no dice. Then I re-installed my Dell audio drivers, but no luck there either. A bit of Google searching lead me to just a few articles stating that Intel's WiDi application caused some problems with audio devices. Sure enough one of the posts in particular was on Lync specifically so I decided to give it a shot and uninstall. After a quick reboot Lync was perfect again and I was without one more useless program (to me at least). Dell (from whom we buy our laptops) has components in most of their laptops which include this application, however I have never used it. Uninstalling it did not show any unknown devices in computer management or prompt for driver installation every time the machine booted up so I'll be making sure to uninstall this from all new deployments of laptops within the company.

I never could figure out the "why"behind the failure for the applications to not play nice, but what's fixed is fixed.

Office 365 Lync 2013 - Unable to Upload a Profile Image

I encountered this issue few weeks back and found it to be very perplexing, especially since the upgrade to O365 2013. Users who tried to change their profile picture in Lync 2013 or Exchange Online were greeted with a message that told them they did not have permissions to do so, even global admins got the error. After joining a community forum as well as starting a service request through the support portal I was able to get a resolution to the issue.

Turns out the upgrade has a few bugs (who knew) and that Microsoft has a hotfix they can apply if your service is showing a permission issue like mine. Ill include the link to the forum below so you can add to it and get your issue resolved as well.

Microsoft did get this resolved and fairly quick too. Good luck!



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